New dotdigital Feature: Survey Responses Emailed To You

This week’s awesome platform update is brought to you by Michael Duxbury, our Head of Product Delivery. Below, he highlights a new dotdigital feature: survey responses straight to your inbox.

If you’ve ever used our surveys and forms tool, you know that you get emailed every time you get a new response. Further, you probably thought those emails were pretty basic. A lot of you used our forum to tell us that you’d love the response included in the email.

Well, we listened. As a result, from today you can choose to have responses emailed direct to your inbox. It doesn’t matter if your survey is one or 30 pages long. Nor if it contains a text box or half a dozen Likerts. You’ll get everything without having to log in. We’ll even tell you what address book the response has been added to if you’re using data mapping.

Further, you can also choose to get the response emailed back to your respondent. This way they have a record of what they sent you.

In addition, you can find all these options on the Settings step when creating a new survey.

You can learn more about other customer engagement tactics here.

If you’ve any questions or comments on the new Survey Response feature, please let us know in the comments, or by tweeting @dotdigital!

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