Outlook 2007 email rendering for dotdigital Engagement Cloud

Outlook 2007 uses Word 2007, and not Internet Explorer to render HTML emails. This has the following implications:

  • No support for animated gifs
  • No support for Flash or other plug-ins
  • No support for CSS Floats/Positioning
  • No support for using images as bullet in unordered lists
  • No support for background images
  • No support for forms
  • Limited support for background color
  • Alt tags will be modified

How does this impact on your emails?

Things that have changed
Outlook 2007
Impact
No support for animated gifs
The image will be rendered as static, only the first frame will display.
Ensure your animated gifs have a link in the first frame.
No support for Flash or other plug-ins
Email was not designed for Flash, this is not a new issue as it
has always been a problem.
No support for CSS floats/positioning
Not best practice – This has been an issue with a number of the webmail
clients such as Hotmail, Gmail and Yahoo.
No support for using images as bullet in unordered lists
Easy work around using a table instead of an unordered list. This may
be slightly more difficult for non technical users.
Background images will not render
Not best practice – Due to issues with other webmail clients such as
Hotmail, Gmail, and Yahoo.
Forms will not display properly
Not best practice – Forms have been a problem with previous versions
of Outlook and other webmail clients such as Hotmail, Gmail, and Yahoo.
Poor background color support
Only an issue if using background color in nested tables.
Alt tags will be modified Keep Alt tags concise and to the point. Start them with descriptive copy so if they
get cut off…

Technical updates to dotdigital

When our customers interact with dotdigital platforms, they do so using HTTPS.  The “S” stands for Secure, and all the data sent and received during that interaction with our platform is encrypted; meaning no one can read…

5 simple tips for a winning Black Friday campaign

With less than one week to go, grab some last-minute inspiration for your campaigns this Black Friday. You never know, you could be missing a trick or five!

Understanding the B2B ecommerce journey – and how to bring in more customers

But B2B ecommerce is a rapidly growing industry – and it’s poised to take off in a big way in 2020 and beyond. According to a study by Amazon, the B2B ecommerce market was worth $829 billion…

This site uses cookies to improve your user experience. By using this site you agree to these cookies being set. To find out more see our cookies policy.