News

Privacy Shield update

Our head of legal, privacy, and compliance addresses any concerns customers might have about the privacy shield update by the ECJ.

Deliverability: let’s talk about Gmail

Gmail has some of the best features and filters for users that make their inbox super easy to operate and understand. And yet marketers seem mystified by gmail and often find themselves coming up against challenges. While…

dotties connected: award entries now open

dotties connected is our first ever virtual marketing awards. You can submit your campaign entry now!

dotdigital is now ISO 27001 certified

So, what is ISO 27001? The International Organization for Standardization (ISO) is an independent organization that sets the global standards in areas such as security, safety, and quality. As the name suggests, its goal is to define…

dotdigital: united against racism

We’re not the first to take a stand against the injustices faced by the Black communities, we will not be the last, but we will be heard. From today onward, we’re committing to the fight to eradicate…

dotdigital positioned as a strong performer in The Forrester Wave™ for the first time

dotdigital named as a strong performer in The Forrester Wave™: Email Marketing Service Providers, Q2 2020 Forrester has researched, analyzed, and scored 13 email marketing service vendors in the market. And for the first time ever, dotdigital…

5 ways you can adapt to rising online demand

I’ve just ordered a set of paints from Windsor & Newton and 30 Belgium blondes from Beer Hawk to get me through this lockdown. Never have I ever wanted to order so much, because frankly I can’t…

Shopify Plus app certification

I’m pleased to announce that dotdigital has officially been chosen, as part of a select few industry-leading apps, to be included in Shopify’s new Shopify Plus Certified App Program.  The highly vetted collection of partners and apps…

Introducing our new Help center

At dotdigital, we’ve always tried to provide exactly that in our help center. But for 2020, we thought we’d go even further.  We want the Help center to be a place you actually like being in! A…

Meeting 24/7 expectations from customers in a globally-connected world

Connecting with customers all around the globe in an always-on world can be demanding on any business. dotdigital's 24/7 support is here to help.

How dotdigital can help during times of social distancing

As cities around the world go into lockdown, and the daily working lives of many grind to halt, it’s safe to say that the future is unclear. Many of the businesses using Engagement Cloud are having to…

Don’t panic and send toilet paper emails

I knew I would have to say something though when I received an email about postponing a 5k race from a running company that I haven’t interacted with since 2011. When I thought about it, I realized…

Effectively communicating your business continuity

What is business continuity? Business continuity is about building a resilient framework that enables businesses to respond effectively at times of crisis or uncertainty. Rather than ‘firefighting’ in emergency situations, brands can return to business as usual…

Managing communications in times of crisis

Every industry, businesses of all sizes, and teams all around the world are experiencing unprecedented uncertainty. In recent years, businesses have been investing more time and resource in planning crisis communications. Until recently, many haven’t had to…

Even continuity brings change. Here’s what you can do to remain relevant.

Today business continuity is working from home. But marketers need to review their marketing automations in times of uncertainty.

Business continuity – COVID-19

This blog was last updated on Friday, 20th March. Following the recent developments surrounding COVID-19, I feel it’s important I provide you with visibility of our business continuity plans and our stance on core business considerations that…

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